> For the complete documentation index, see [llms.txt](https://formulapro.shadebridge.com/formula-pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://formulapro.shadebridge.com/formula-pro/appendix/faq.md). # FAQ ## Operations and Usage ### How are operations calculated? An **operation** is consumed each time a Formula Pro automation runs **successfully** and updates a column, item name, or performs another action (e.g., copying an update to a connected board). * **Single-item automations:** 1 successful run = 1 operation * **Batch automations** (e.g., "all items on board," "all items in group"): 1 operation is charged for the **entire batch**, not per item * **Failed executions do NOT consume operations** — if the automation errors (formula error, column not found, permission issue, etc.), no operation is deducted ### Do failed automations count against my limit? **No.** Failed automation executions do not consume operations. You are only charged when the automation completes successfully and updates data. ### How do I check my remaining operations? 1. **In the Formula Pro app** — Open the app from any monday.com board. The main view shows "X operations remaining" with your current plan. 2. **Settings** — Go to Integrations → Formula PRO Automation → Settings. The "Actions Usage" section shows your remaining operations and a progress bar against your plan limit. ### When do my operations reset? * **Free plan:** Operations reset monthly (typically at the start of each calendar month) for accounts that have been installed for at least one month. * **Paid plans (Lite, Starter, Basic, Growth, Advanced):** Operations reset when your subscription renews (e.g., monthly or annually, depending on your billing period). ### What are the operation limits per plan? | Plan | Operations per period | | -------- | --------------------- | | Free | 120 | | Lite | 250 | | Starter | 2,500 | | Basic | 5,000 | | Growth | 25,000 | | Advanced | 75,000 | For full pricing details, see [Pricing Plans](/formula-pro/appendix/pricing.md). ### What happens when I run out of operations? When you reach 0 operations, new automation runs will be blocked. You'll see an error such as "Operations limit reached for user" or "Operation limit exceeded for your current plan." **Options:** * **Upgrade your plan** — Get more operations per period * **Wait for reset** — Free tier resets monthly; paid plans reset on renewal * **Contact support** — for assistance ### Are operations shared across my account? Operations are tracked per **user and account** (monday.com account). Users in the same account get allocated the max operations for the subscribed pricing tier for that account. *** ## Formulas and Automation ### Can I use Excel formulas in Formula Pro? Yes. Formula Pro supports **399+ Excel-compatible functions** (math, statistical, date/time, text, logical, lookup, financial, engineering). See the [Excel Functions Reference](https://github.com/ifeanyidavid/formulapro/blob/main/docs/appendix/reference/excel-functions.md). ### What if my formula uses a function that's not supported? Some Excel functions (e.g., `LAMBDA`, `FILTER`, `XLOOKUP`, `INDIRECT`) are not implemented. Use alternative approaches: * `IF` + `AND`/`OR` instead of `LAMBDA` for custom logic * Check the [Excel Functions Reference](https://github.com/ifeanyidavid/formulapro/blob/main/docs/appendix/reference/excel-functions.md) for the full list of supported functions * Get in touch with support at ### Do scheduled recipes consume more operations than trigger-based ones? Each **successful** run consumes 1 operation, whether it's triggered by a column change or by a schedule. A daily scheduled recipe that updates 50 items counts as **1 operation** per day (for batch recipes), not 50. ### Can I run a formula manually? Formula Pro automations run when their trigger fires (column change, status change, schedule, etc.). There is no separate "manual run" button. To test a formula, change the trigger column or wait for the next scheduled run. *** ## Setup and Configuration ### Why isn't my automation running? Common causes: * **No operations remaining** — Check your usage in Settings * **Authorization expired** — Reconnect your account in Integrations → Formula PRO Automation * **Column deleted or renamed** — Reselect columns in the recipe configuration * **Formula error** — Check the [Errors and Troubleshooting](/formula-pro/appendix/errors-and-troubleshooting.md) guide ### How do I reconnect my account? 1. Go to **Integrations** in monday.com 2. Find **Formula PRO Automation** 3. Open the integration settings 4. Disconnect and reconnect your account, granting the requested permissions ### Can I use Formula Pro with mirror columns? Yes. Formula Pro supports mirror column triggers and projecting results to mirror columns. See the [Mirror Column Functions](https://github.com/ifeanyidavid/formulapro/blob/main/docs/appendix/reference/functions/mirror.md) and [Automation Recipes](https://github.com/ifeanyidavid/formulapro/blob/main/docs/appendix/reference/automation-recipes.md) for details. ### Does Formula Pro work with subitems? Yes. Formula Pro supports subitem recipes, including: * Execute formula when subitem is created * Project formula result from subitem to parent * Aggregate subitem values to parent (e.g., SUM) * Copy parent column to subitem on create *** ## Billing and Plans ### How do I upgrade my plan? Click the **Upgrade** button in the Formula Pro app or in Integrations → Formula PRO Automation. This opens the monday.com plan selection flow. For pricing details, see [Pricing Plans](/formula-pro/appendix/pricing.md) or the [monday.com Marketplace listing](https://monday.com/marketplace/listing/10000685/formula-pro-automations#pricing). ### Is there a free trial? Check the monday.com marketplace listing for Formula Pro for current trial and pricing information. ### Who do I contact for billing or plan questions? For billing, plan changes, or subscription issues, contact **** or use the monday.com marketplace support options. *** ## Support ### Where can I get help? * **Documentation** — This site: [formulapro.shadebridge.com](https://formulapro.shadebridge.com/formula-pro/) * **Email** — * **Errors** — See [Common Errors and Troubleshooting](/formula-pro/appendix/errors-and-troubleshooting.md) ### What should I include when contacting support? * Brief description of the issue * Recipe type and configuration (without sensitive data) * Exact error message, if any * Steps to reproduce * Your monday.com account email (if relevant)